Refund & Cancellation Policy

Mentoire — Last updated: 26 June 2026.

This policy explains how Mentoire Premium subscriptions renew, how to cancel, and when refunds apply. Payments are processed securely by Razorpay.

Subscriptions & auto-renewal

Mentoire Premium is a recurring subscription billed monthly or annually. It renews automatically at the end of each billing period using your saved payment method until you cancel. Before each renewal, you are charged the then-current price for the next period.

Cancellation

• You can cancel at any time — there is no minimum commitment and no cancellation fee.
• Cancelling stops all future renewals. You keep Premium access until the end of the period you have already paid for.
• To cancel, sign in and use the membership/settings option in the app, or email us at support@mentoire.com and we will cancel it for you.

Refunds

Mentoire is a digital service delivered immediately, so fees already paid for the current period are generally non-refundable. However, we want every charge to be fair. We will review and, where appropriate, issue a refund if:

• you were charged in error or charged more than once for the same period;
• a technical problem on our side prevented you from using Premium; or
• you were billed for a renewal you intended to cancel and you contact us within 7 days of that charge, having made little or no use of the new period.

How refunds are processed

Approved refunds are issued to your original payment method through Razorpay. Once approved, refunds typically reach your account within 5–7 business days, depending on your bank or card issuer.

Free tier

Mentoire's free tier requires no payment, so nothing is charged or refunded for free use.

Contact

Questions about billing, cancellation, or refunds? Email support@mentoire.com or see our Contact page.

Business details

Mentoire is operated by MS Holdings.
Registered address: 43, Sunny Enclave, Ram Tirath Road, Amritsar, Punjab 143001, India.
Email: support@mentoire.com